Privacy Policy

Last updated: March 2026

Who We Are

Johnson Property Services is a property maintenance company based in Norwich. Our website address is: johnson-property.com. When you contact us or use our website, we may collect certain personal information as described in this policy.

Information We Collect

We may collect the following information when you use our website or contact us:

  • Your name
  • Email address
  • Phone number
  • Property address or location
  • Details about the work you require
  • Any other information you choose to provide via our contact form or by phone

How We Use Your Information

We use your personal information for the following purposes:

  • To respond to your enquiry and provide a quote
  • To arrange and carry out property maintenance work
  • To communicate with you about your project
  • To improve our website and services

We will never sell, rent or share your personal information with third parties for marketing purposes.

Third-Party Services

Our website uses GoHighLevel (GHL) for form submissions. When you submit a form on our website, your data is processed by GoHighLevel in accordance with their privacy policy. We also use Google Analytics to understand how visitors use our website. This collects anonymous usage data and does not identify you personally.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months after your last interaction with us.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Phone: 07715 610842
Email: [email protected]
Location: Norwich